Reference

Account Terms and Conditions for India

These Terms and Conditions explain what you agree to when you open an account with limeprobet, how we check access under local law, and how deposits through UPI…

Account RulesLocal LawPayment ChecksSecure Access
limeprobet Account Terms and Conditions for India
CONTACT CHANNELS

How to Contact Us

If you want a clause explained or need to send a change request, we keep three contact paths open: email, live chat and phone.

Email Use email for clause questions, change requests or a copy of the current text. Include the name on the account, your registered phone number and the section you want changed so we can confirm the request.
Live Chat Open live chat from within your account when you need a quick read on a term, help finding the current version, or a status check on a request already sent to us.
Phone Call during support hours if you need to confirm an identity check, speak about a locked account, or discuss a payment flag that appears under these terms.
RECORDS AND ACCESS

How We Handle Records

We collect only the data needed to run the account, check payments and keep a trace of the requests you send us.

Data Use

We use your registration details, device signals and transaction records to run the account, spot duplicate logins and answer support questions. Access is limited to staff who need the data for a clear operational reason.

Cookies

Cookies help us remember sign-in state, language choice and basic page settings. They also let us see whether a terms update loaded correctly, and you can clear them in your browser at any time.

Access Control

When a login comes from a new device, a new network or an unusual action pattern, we may ask for an extra check. That step helps us protect the account and confirm that the request is yours.

Account Security

Keep your password private, use a device lock and log out after shared-device sessions. If you think someone else used your account, contact us at once so we can pause access and check the activity.

Record Retention

We keep records only as long as needed for account operation, payment checks, legal duties or unresolved requests. After that period ends, the data is archived or removed under our retention schedule and local law.

Change Requests

If you want a correction, deletion where law allows, or a change to how we use contact details, send the request from the registered email or phone number so we can verify it.

Questions About These Terms

These questions cover the points most likely to matter when you open an account, change details or ask for a correction. We keep the answers short so you can see how local law, account verification and record handling work without guessing. If your situation is different, contact support from the account that is in your name, and the posted version will control from that day.

Yes. If local law permits access where you are, these terms apply from the moment you open the account and continue until you close it or we end it under the stated rules.

We may update the text when payment handling, security checks or legal duties change. The posted version takes effect when it appears, and your continued use means you accept that version.

Send the request from the email or phone number on the account, say exactly what needs changing, and add proof if we ask for it. We will confirm the request before acting.

We keep the records needed for account operation, payment checks, legal duties and unresolved requests. After that, the records are archived or removed based on our retention schedule and local law.

Tell support through the registered contact path and explain the change clearly. If we need to protect the account, we may ask for an extra check before updating the details.

Use email, live chat or phone, depending on how urgent the matter is. For anything tied to your account, write from the registered contact so we can verify you.